Welcome to the Resilient Retail Game Plan - giving you retail insights, retail trends updates and best practices for any retailer, from Shopify stores to bricks and mortar units. I'm Catherine Erdly, veteran retail expert and consultant and also founder of The Resilient Retail Club. This is the podcast for anyone wanting to start, grow, or scale a profitable small medium or large product retail business. Aimed at independent retailers, e-commerce brands, indie sellers, online shops, independent boutiques, shopkeepers, brands and makers. I'm dedicated to breaking down the concepts and tools I’ve gathered from twenty years in the retail industry in the UK and USA and showing you how you can use them in your small business.
What this show covers
independent retailretail strategychristmas planningcash flowinventory managementecommercefootfallinventoryretail profitwebsite strategyretail operationsbrick-and-mortarconsumer trendssociology of shoppingbrand strategy
What listeners will find here
Do independent shops really need a website—or just a better role for one?
Retail websites are the focus here, especially for independent bricks-and-mortar shops that invest heavily online but often see little revenue back. Catherine Erdly examines why that gap exists, what a website should actually do for a shop, and where many retailers may be missing a more practical opportunity.
A quick intro to a podcast about the psychology and culture behind shopping
This episode offers a short listen-in to The Shopping Forecast, a podcast about consumer trends, cultural shifts, and the psychology behind what people buy. It introduces a weekly show that looks beyond baskets and into the sociology of shopping.
Eight indie retailers reveal how they really choose opening hours
Retail opening hours are the focus here, with eight independent shopkeepers sharing how they decide when to open. The episode explores footfall, staffing, local rhythms and trial-and-error, showing there’s no single right answer for every shop.
What summer retail data suggests about Christmas spending
Summer retail performance is the focus here, with a look at what sales, footfall, online share and consumer confidence may signal for Christmas. The episode argues shoppers are still spending, but more selectively, and closes with four practical priorities before November.
The Christmas stock check that stops retailers buying the wrong things
Christmas stock planning is the focus here, with Catherine Erdly arguing that the real question is not how much money is left to spend, but where the genuine stock gaps are. She walks through category analysis, leftover stock targets, and a worked buying-budget calculation to help retailers buy more strategically.
Episodes
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