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The Resilient Retail Game Plan - retail insights, retail trends and best practices
Podcast

The Resilient Retail Game Plan - retail insights, retail trends and best practices

Resilient Retail Club's Catherine Erdly

318 episodes · Business, Entrepreneurship, Management

Welcome to the Resilient Retail Game Plan - giving you retail insights, retail trends updates and best practices for any retailer, from Shopify stores to bricks and mortar units. I'm Catherine Erdly, veteran retail expert and consultant and also founder of The Resilient Retail Club. This is the podcast for anyone wanting to start, grow, or scale a profitable small medium or large product retail business. Aimed at independent retailers, e-commerce brands, indie sellers, online shops, independent boutiques, shopkeepers, brands and makers. I'm dedicated to breaking down the concepts and tools I’ve gathered from twenty years in the retail industry in the UK and USA and showing you how you can use them in your small business.

Episodes

Retail Profit: Sales Down 23%, Profit Up 22%
Retail Profit: Sales Down 23%, Profit Up 22%
Aug 13, 2026 · 21 min
Retail Sales Are Vanity. Retail Profit Is Sanity
Retail Sales Are Vanity. Retail Profit Is Sanity
Aug 6, 2026 · 16 min
Ghost stores, fake shops and what they mean for real independent retailers
Ghost stores, fake shops and what they mean for real independent retailers
Jul 30, 2026 · 15 min
The Retail Stock Mistake Even Veteran Retailers Make
The Retail Stock Mistake Even Veteran Retailers Make
Jul 23, 2026 · 15 min
The 4-Step Sales Strategy Every Independent Retailer Needs
The 4-Step Sales Strategy Every Independent Retailer Needs
Jul 16, 2026 · 17 min
Drowning in Data? The Only 3 Retail Numbers That Matter
Drowning in Data? The Only 3 Retail Numbers That Matter
Jul 9, 2026 · 20 min
Independent Retailer Trends 2026: Plan Christmas Now
Independent Retailer Trends 2026: Plan Christmas Now
Jul 2, 2026 · 22 min
Retail Planning 2026: Why a Mid-Year Check-In Beats Starting Over in January
Retail Planning 2026: Why a Mid-Year Check-In Beats Starting Over in January
Jun 25, 2026 · 24 min
How AI Agents Are Changing Retail Stores (Retail Industry Trends 2026)
How AI Agents Are Changing Retail Stores (Retail Industry Trends 2026)
Jun 18, 2026 · 17 min
How retailers can build demand on TikTok
How retailers can build demand on TikTok
Jun 11, 2026 · 22 min
Retail Trends 2026: How Independent Retailers Should Use Generative AI
Retail Trends 2026: How Independent Retailers Should Use Generative AI
Jun 4, 2026 · 19 min
Retail Outlook 2026: Why 71% of Independent Retailers Are Growing - And How to Join Them
Retail Outlook 2026: Why 71% of Independent Retailers Are Growing - And How to Join Them
May 28, 2026 · 15 min
Retail Time Management: Stop Juggling Everything and Finally Get Ahead!
Retail Time Management: Stop Juggling Everything and Finally Get Ahead!
May 21, 2026 · 21 min
Retail Stock Ordering: Two questions every product business must answer
Retail Stock Ordering: Two questions every product business must answer
May 14, 2026 · 12 min
Retail insights around the "Invisible Ceiling": Why Your Shop Has Stalled
Retail insights around the "Invisible Ceiling": Why Your Shop Has Stalled
May 7, 2026 · 11 min
Retail Stock, Profit and Mindset: Three Pillars of a Resilient Retail Business
Retail Stock, Profit and Mindset: Three Pillars of a Resilient Retail Business
Apr 30, 2026 · 14 min
Retail Bottleneck: How to stop being the go-to for every question in your business
Retail Bottleneck: How to stop being the go-to for every question in your business
Apr 23, 2026 · 15 min
Retail Growth Through Data: Email & SMS Marketing Secrets with Intuit Mailchimp
Retail Growth Through Data: Email & SMS Marketing Secrets with Intuit Mailchimp
Apr 16, 2026 · 31 min
The Shop Window Pyramid: Visual Merchandising Secrets for Independent Retailers
The Shop Window Pyramid: Visual Merchandising Secrets for Independent Retailers
Apr 9, 2026 · 22 min
Retail, The Lipstick Effect, and Why You Should Keep Selling
Retail, The Lipstick Effect, and Why You Should Keep Selling
Apr 2, 2026 · 19 min
The Power of Community: Why Every Retailer Needs Their People!
The Power of Community: Why Every Retailer Needs Their People!
Mar 26, 2026 · 11 min
Retail Industry Trends - 2026. Retail is changing FAST!
Retail Industry Trends - 2026. Retail is changing FAST!
Mar 19, 2026 · 17 min
How to Build a Retail Community That Actually Buys From You
How to Build a Retail Community That Actually Buys From You
Mar 12, 2026 · 27 min
How to stop feeling stuck in your own head in your retail business
How to stop feeling stuck in your own head in your retail business
Mar 5, 2026 · 16 min
Retail Sales Tracking: Are You Guessing Your Numbers, or Deciding?
Retail Sales Tracking: Are You Guessing Your Numbers, or Deciding?
Feb 26, 2026 · 12 min
How to Turn One-Time Buyers into Repeat Customers for Your Retail Business
How to Turn One-Time Buyers into Repeat Customers for Your Retail Business
Feb 19, 2026 · 12 min
Retail Marketing Without A Plan = Noise! Here's How Retailers Get Consistent Sales
Retail Marketing Without A Plan = Noise! Here's How Retailers Get Consistent Sales
Feb 12, 2026 · 14 min
How indie shops grow sales WITHOUT discounting!
How indie shops grow sales WITHOUT discounting!
Feb 5, 2026 · 27 min
Knowing When Your Retail Business Is Ready To Expand
Knowing When Your Retail Business Is Ready To Expand
Jan 29, 2026 · 30 min
5 Common Issues Growing Retail Businesses Don't Expect
5 Common Issues Growing Retail Businesses Don't Expect
Jan 22, 2026 · 19 min
How to build a profitable online shop while ignoring 'best practices'
How to build a profitable online shop while ignoring 'best practices'
Jan 15, 2026 · 29 min
Why Retail Business Growth Starts to Feel Heavy at Six Figures!
Why Retail Business Growth Starts to Feel Heavy at Six Figures!
Jan 8, 2026 · 15 min
Meta Ads Have Changed: What will actually work in 2026!
Meta Ads Have Changed: What will actually work in 2026!
Jan 1, 2026 · 15 min
How Christmas 2025 Really Felt In Retail (and why that matters for 2026)
How Christmas 2025 Really Felt In Retail (and why that matters for 2026)
Dec 25, 2025 · 14 min
Your January Stock Clearance Strategy
Your January Stock Clearance Strategy
Dec 18, 2025 · 23 min
Retail Profit vs Turnover: When £3 Million Nearly Broke the Business
Retail Profit vs Turnover: When £3 Million Nearly Broke the Business
Dec 11, 2025 · 21 min
Retail Trends 2026: Four Shifts Retail Businesses Need To Prepare For
Retail Trends 2026: Four Shifts Retail Businesses Need To Prepare For
Dec 4, 2025 · 26 min
Dead Stock to Cash Flow: Access Trapped Cash Tied Up in Inventory
Dead Stock to Cash Flow: Access Trapped Cash Tied Up in Inventory
Nov 27, 2025 · 19 min
Christmas Stock Management: How to shift slow sellers and avoid brown bananas
Christmas Stock Management: How to shift slow sellers and avoid brown bananas
Nov 20, 2025 · 20 min
What Shopify and Klaviyo Agree On: Christmas 2025 Spending
What Shopify and Klaviyo Agree On: Christmas 2025 Spending
Nov 13, 2025 · 24 min
Get more sales with less stock!
Get more sales with less stock!
Nov 6, 2025 · 23 min
The Power of Planning Your Retail Sales Year: How Structure Creates Freedom (and Profit)
The Power of Planning Your Retail Sales Year: How Structure Creates Freedom (and Profit)
Oct 30, 2025 · 21 min
When Numbers Finally Tell the Truth - Retail Reality Check That Changed Everything for My Client
When Numbers Finally Tell the Truth - Retail Reality Check That Changed Everything for My Client
Oct 23, 2025 · 20 min
Overcome 'feast or famine' in your product retail business!
Overcome 'feast or famine' in your product retail business!
Oct 16, 2025 · 18 min
3 mistakes that keep small product retail businesses stuck!
3 mistakes that keep small product retail businesses stuck!
Oct 9, 2025 · 20 min
Black Friday 2025: smart strategies for small product businesses to protect profit
Black Friday 2025: smart strategies for small product businesses to protect profit
Oct 2, 2025 · 22 min
Get loyalty from your retail business customers
Get loyalty from your retail business customers
Sep 25, 2025 · 31 min
How to Manage Cash Flow During Seasonal Peaks in Retail
How to Manage Cash Flow During Seasonal Peaks in Retail
Sep 18, 2025 · 18 min
Scaling your product retail business beyond six figures
Scaling your product retail business beyond six figures
Sep 11, 2025 · 23 min
Your Q4 Retail Marketing Plan (PR, email, ads, social) That Works!
Your Q4 Retail Marketing Plan (PR, email, ads, social) That Works!
Sep 4, 2025 · 22 min