About this episode
<p>Bret Taylor, co-founder of Sierra and Chair of the OpenAI board, joins John for a pint to discuss the rapid shift toward an agentic future. In this episode, Bret explains why outcome-based pricing is the future of software business models, and why he believes the atomic unit of AI productivity is a process, not a person. They cover why big companies struggle to adopt AI because they are “shipping their org charts.” Bret also discusses a new type of hyper-generalist, reflects on his experience with the OpenAI and Twitter boards, and explains why he believes we might see the end of the smartphone era.</p><p><br></p><p>Timestamps</p><p>(00:00:26) Coding</p><p>(00:16:23) Sierra</p><p>(00:27:14) Agentic UX</p><p>(00:38:47) Building support agents</p><p>(00:45:43) Co-developing with the models</p><p>(00:50:08) SaaSpocalypse</p><p>(01:00:50) Stripe Sessions</p><p>(01:01:33) Outcome-based pricing</p><p>(01:09:14) Is Sierra short AGI?</p><p>(01:13:50) AI productivity</p><p>(01:23:47) How to structure a tech business</p><p>(01:30:25) Board drama</p><p>(01:38:24) AI predictions</p>